Choose “Password Settings.” If you can’t find the “Password Settings,” you may have enabled Touch ID or Face ID for purchase.Tap on (your name), then choose the “iTunes & App Store”/ “Media and Purchase”.This means that you won’t be prompted by the App Store when you have entered your password within the last 15 minutes. To stop the prompt from popping up each time, you can set it to appear after 15 minutes. If you’ve set your purchase and in-app purchase Password Settings to Always Require, you’ll be prompted to enter your password at purchase, even when signed in with your Apple ID. Here are some troubleshooting tips for you to try in solving the problem. A consistent password prompt could be due to a technical hitch or your settings.

If the App Store keeps prompting you to enter your password after entering it correctly, the cause can be caused by several complex reasons. Note: If your mobile device is operating on iOS 13 (or lower) or Android 8 (or lower), you may not be able to reinstall the Ring app.IPhone Won’t Download Apps – Keeps Asking for a Password Don't worry, you won't lose access to your Ring videos, settings, and Event History. If you uninstall the Ring app on your mobile device then reinstall the Ring app from your app store, you will download the latest version. After restart, attempt to update the Ring app again in your settings or app store. Sometimes phones and tablets just need to be restarted. Learn more about Compatible Mobile Devices Since the release of these operating system versions, we've made significant security updates to help protect your Ring account.

If you have iOS 13 (or lower) or Android 8 (or lower), your mobile device's operating system may be unable to use the Ring app. Try backing up your photos and videos to the cloud, or uninstalling apps you don't use.Ĭonfirm your mobile device is compatible to update. Make sure your mobile device has enough storage.įor apps to update, most mobile devices require 3-5 GB (gigabytes) of space. If you have poor cellular signal, your mobile device may be pausing your update until its on wifi. If you're having trouble getting the latest version of the Ring app, here are a few things to try. To get started, choose your mobile device's operating system below: Learn how to create a Ring account Updating the Ring app on your mobile phoneįor the latest features and fixes, make sure to update the Ring app to the latest version.

Open the app store on your mobile device.

You can also visit /app to directly download the Ring app on your mobile phone. The Ring app is available for phones and tablets in the Apple and Google Play stores. Downloading the Ring app for your mobile device Learn how to download the Ring app and update your mobile device's version of the Ring app.

App store not downloading apps